” just What’s the issue whenever we wish to talk Spanish? We do not damage anybody. Are you aware why they usually have this rule? What exactly is behind it? “
Move up the ladder. Ask to talk with the on-site supervisor, then ask that individual to describe the insurance policy further and explain why it exists. Request contact information when it comes to owner or corporate head office. Additionally ask what the formal issue procedure is, then put it to use.
Have it on paper. Ask to see written shop policy, either through the on-site supervisor or through the owner or headquarters that is corporate. Ask whom finally determines the insurance policy, then pursue modifications through see your face.
Appeal into the news. Whenever organizations are unresponsive to your inquiries, simply take the problem to the local paper or even to the nationwide press.